Frequently Asked Questions

Click on a question below to see the answer:

To learn more about working at Goodwill visit the Job Opportunities page. We accept paper applications and resumes at our Headquarters located at 158 Tyler St., Pittsfield, MA 01201 as well as at all of our store locations.

Goodwill Industries of the Berkshires and Southern Vermont, Inc. is a workforce development agency. The sale of your donations fund our Mission, including employment of nearly 200 individuals in our service area. Through our Community Support Program we are sometimes able to provide clothing or household items to individuals on a case-by-case basis. For more information, contact our Mission Services team at [email protected] or 413-442-0061.

Goodwill Industries of the Berkshires and Southern Vermont, Inc. is a workforce development agency. All revenue from the sale of donated goods goes toward our job training programs and services, so while we are not able to provide financial assistance to individuals, we may be able to refer you to another program that can. For more information, contact our Mission Services team at [email protected] or call 413-442-0061.

Yes, Goodwill is a registered 501(c)3 organization. Any donations made to Goodwill are tax-deductible in accordance with IRS guidelines. Financial contributions and proceeds from the sale of donated goods go to support local career development programs that help those in our community in need.

Goodwill builds pathways to help individuals pursue their goals through employment, career development and community support programs.

No. Goodwill Industries of the Berkshires and Southern Vermont, Inc. is run by its own executive team and volunteer board of directors. Goodwill organizations across the U.S. and internationally are run individually, but share best practices and other resources in some cases. This enables each Goodwill to tailor its outreach and community programs according to the unique needs of its community. Each mission centers around “The Power of Work.” To learn more about Goodwill Industries International click here.

Steven C. Preston is the President and CEO of Goodwill Industries International. Learn more about Steven C. Preston here.

Stephen Glick is the interim CEO of Goodwill Industries of the Berkshires and Southern Vermont, Inc., which serves Berkshire Country and Southern Vermont communities.

No. The following “Think Before You Donate” false rumor continually resurfaces in the form of social media posts and emails. For more information, read here.

Goodwill Industries of the Berkshires and Southern Vermont, Inc. offer a number of comprehensive job related training programs.  For complete information, please visit our Get Support page.

Reserve your spot in any of our training programs using our registration form or by calling Goodwill at 413-442-0061 for information on our programs and how to register.

We currently offer training programs in Pittsfield, MA and North Adams, MA.

Pittsfield Career Center/Headquarters

158 Tyler St.
Pittsfield, MA 01201
413-442-0061

North Adams Career Center

166 State St.
North Adams, MA 01247
413-749-8999

Though we are not able to guarantee a job if you enroll in our programs, we can guarantee that there will be opportunities for jobs. Once enrolled in our programs, we will train you and provide you with all the tools you need to become the best qualified candidate for job opportunities.

Skip to content